Terms of trade

The short version of how we do business. Questions, ring (02) 6581 0860.

Quotes and pricing

A quote request through this site costs nothing and commits you to nothing. Prices are confirmed when we reply, and a quoted price stays valid for 30 days unless we say otherwise.

Nothing is charged online. Payment is arranged when you accept the quote.

Supply and availability

Stock levels change daily. We confirm availability when we quote, and if something has to come from a supplier we tell you the lead time up front.

Where a brand is unavailable we may offer an equivalent part from another maker. We will always tell you before substituting.

Returns and warranty

Parts carry their manufacturer warranty, and nothing in these terms limits your rights under Australian Consumer Law.

For change-of-mind returns, talk to us first. Unused parts in original packaging can generally be returned within 30 days; freight on change-of-mind returns is yours, and special-order items may not be returnable.

Freight

Freight is quoted per order and included in the total we send you. Risk in the goods passes on delivery. If something arrives damaged, tell us within 48 hours and we will sort it out with the carrier.

The shop

Phone(02) 6581 0860
Emailsales@torquetech.au
Address2/22 Janola Circuit, Port Macquarie, NSW 2444
OpenMonday to Thursday 7.30am to 4.30pm, Friday 7.30am to 3.30pm

Part enquiryEst. 1987

Can't find the part you need?

Not everything we stock is listed. Send the part number, the size, or what it came out of and we will sort it.

Part enquiry

Your details are only used to answer you.